You have a well-designed business strategy and defined business outcomes, but how can you be sure to reach your business goals? The simple answer is governance. Strong governance can keep your project aligned with your business objectives and desired outcomes. Once the strategy is set, governance can streamline decision-making—the direction is clear. In this session, you will discover how to harness the power of governance: Get a clear u...

Evaluating third-party vendors prior to a business relationship is critical to managing risk for enterprises. But, executing a vendor risk assessment is often a time-consuming and error-prone process. At ServiceNow®, we set out to change this and see better outcomes. Join us to learn how we use our Vendor Risk Management solution to assess third-party risks quickly and accurately—creating positive experiences for both ServiceNow and...

Fully connected and integrated modern technologies are needed to help the federal government maintain productivity during times of crisis while continuing to execute agency missions. The pandemic was not planned, but agencies reacted swiftly by adapting processes and moving to maximum telework. However, agencies are beginning to establish and implement their phased return to workplace plans, and the question is: 1. How do you gain a consisten...

The effectiveness of the United States Department of Defense (DoD) Maintenance Repair Operations (MRO) directly impacts mission readiness and lethality. The orchestration of thousands of tasks, contractors, and civilians who are moving components around the globe is no small undertaking. As mission readiness rates continue to drop and equipment continues to age, the DoD must continue to evolve its MRO processes to maintain global superiority i...

To better align with business goals, your planning must be strategic—focused on optimizing the delivery of business outcomes. Having strategic and continuous planning is the key differentiator here—enabling you to set your business apart. Register now to learn how you can use IT Business Management to create a strategic plan, invest, and fund the best portfolio to meet your business objectives. It’s the only solution that inc...

With each new release, ServiceNow adds to the capabilities designed to help you make your world of work, work better. The Now Platform® Paris release is no exception. By keeping your ServiceNow environment up to date, you maximize your investment and minimize the risks associated with not being current. And ServiceNow training can help you upgrade to the latest release and unleash the full potential of the platform—while empowering y...

The global pandemic put organizations’ business continuity plans to the test. When identifying gaps, inadequate vendor risk management and insufficient resilience planning often top the list. Rectify these issues. Join us to learn how to address risk and resilience at every stage in the vendor lifecycle. You’ll get an inside view of how Great American Insurance Group developed an integrated third-party risk management process, as w...

The shift from “Cloud First” to “Cloud Smart” enables agencies to really think about their processes and workloads and create new workflow efficiencies along with realizing the cost efficiencies of cloud. As government has embraced cloud, they have learned it is more than simply a hosting solution. It is a way to create dynamic workflows that power digital transformation.This webinar will use examples of real-world impl...

ServiceNow mobile apps can help you restart operations in a safe and smart way, and protect the health of your workforce—something that’s now a top priority in our new world of work. Hear first-hand from our customer, Lori Krikorian, VP of Service and Project Standards at UMass Memorial Healthcare, on how UMass uses ServiceNow mobile apps to track the health status of thousands of employees with daily health checks in response to C...

A new generation of mobile tools to empower employees for success Employees are always eager for more mobile capabilities with access to the tools and information they need to do their jobs from anywhere, at any time—even more so now that remote work is the new normal for many. With our upcoming Paris release, employees will have access to a new slate of tools to help them make their world of work, work better—wherever their jobs t...