OVERVIEW How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer “project”? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the c...

OVERVIEW Deviation investigations are a very common topic to be reviewed during FDA investigations. Ensuring the firm has robust and complete write-ups of these situations is key to a successful audit. Having inadequate investigations could potentially cause some severe issues for the company and may sometimes result in warning letters, consent decrees or recalls. WHY SHOULD YOU ATTEND Proper root cause analysis of the issue is necessary to ma...

OVERVIEW Researchers and business experts agree that people with high emotional intelligence (E.I.) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others This webinar is designed to cover critical competencies within EI and train attendees to become much more skilled in EI and more self aware....

OVERVIEW Effective and compliant computer system validation is critical to any pharmaceutical or FDA-regulated organization. Following best practices for developing a validation program that includes planning, execution and maintenance components will ensure that these efforts will meet all regulatory agency requirements and expectations. Preparedness will improve your relationship with the agency and ensure a more cooperative and successful a...

OVERVIEW Cash management seems simple enough; money comes in, money goes out. However, managing the flows and gathering the right information at the right time is complicated and tricky. Understanding the pitfalls and anticipating Murphy’s Law is both a science and an art. WHY SHOULD YOU ATTEND Cash is King! You’ve heard that I’m sure. But managing cash can be a pain in the butt. Establishing procedures, maintaining banking r...

OVERVIEW All businesses have financial transactions. These transactions are transformed into three financial statements that indicate the financial results produced from these transactions. Results are expressed in required statements: Balance Sheet, Income Statement, and Cash Flow Statement. These statements provide the language that communicates the financial health of the company to its managers and stakeholders. The transformation process...

OVERVIEWHow do we manage projects and customer relationships effectively? How do we understand the full scope of a customer “project”? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the cu...

OVERVIEW Going beyond the basics of what not to ask interviewees, the Interviewing Skills for Supervisors: Keys to Conducting Effective Candidate Interviews webinar focuses on what you really need to know to conduct revealing interviews to help identify people who not only have the skills you need, but who are truly also the best fit for your company and your specific staffing goals while also complying with applicable laws and the principles...

OVERVIEW This training is designed to address the import record-keeping and audit compliance procedures that will include an emphasis on the importer obligation to maintain and assess internal and external records that are related to their international trade transactions. It focuses on the role of the import compliance manager, and record-keeping compliance procedures, and the approved standard import and customs forms that will fulfil specif...

OVERVIEW Going beyond the basics of what not to ask interviewees, the Interviewing Skills for Supervisors: Keys to Conducting Effective Candidate Interviews webinar focuses on what you really need to know to conduct revealing interviews to help identify people who not only have the skills you need, but who are truly also the best fit for your company and your specific staffing goals while also complying with applicable laws and the principles...