OVERVIEW The best way to find out what your employees want and how to retain them is to ask them. Ask questions to gauge how you’re meeting your employees’ expectations. Not just “How’s it going?”, but specific questions to get specific answers. Explore why these people remain with your company. Why did they join the organization? How well are their objectives or dreams being fulfilled? Which aspects of their work...

OVERVIEW In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. WHY SHOULD YOU ATTEND Are you concerned about how others are receiving you as a manager? Wasting? Could you use a communication skills “refresher”, to perhaps help you take a new approach to you...

OVERVIEW Because the Anti-Kickback Statute is so broad it what it proscribes, healthcare organizations, conducting what would be normal marketing activities in other industries, have run afoul of the Statute on numerous occasions. The Statute and the regulations only tell part of the story. This program will review not only the Statute and its safe harbors, but will provide an in-depth overview of OIG guidance and advisory opinions dealing wit...

OVERVIEW This financial management course will help attendees recognize the risks of failing to thoroughly vet the information received from a business loan applicant that project future revenues, profits and cash flows. WHY SHOULD YOU ATTEND Attendees will learn to track cash through a business operation, dissect the cash cycle of the operation and comply with SBA standards concerning expected cash flow attributes of loan applicants. AREAS CO...

OVERVIEW This webinar educates the person attending about what rules govern HIPAA privacy that can be broken with a careless or untrained health care worker’s misuse of social media. While improper social media by an employee may get them fired, that same health care worker may lose his or her license to practice their chosen profession. This webinar covers the pitfalls that trap an unwary health care practitioner where patient confident...

OVERVIEW In this 90 minute webinar attendees will gain an understanding of the parameters, approaches, and concerns of FDA inspectors, and the tools for preparing, coping, and managing those inspections in the pharmaceutical, biologics, and med device facilities. Other objectives include inspection authorities and processes including 483s, warning letters, recalls, and other potential actions, inspection processes, use of mock audits required...

OVERVIEW This webinar will leave you with the information needed to plan, execute and document a computer system validation effort that meets FDA compliance standards. You will learn about what must be done to ensure the system remains in a validated state. In addition, you’ll learn about the various computer system validation deliverables and how to document them through the entire process. FDA requires that all computer systems used to...

OVERVIEW With the movement from paper to electronic and the issues that arise from those actions plus the non-bank payment channels getting into the fray; more and more your plans and polices to combat payment theft and related fraud need to be strengthened. There are red flags to watch for and prevention methods to put in place to have the best practices for GRC. The role of the compliance officer is changing because banks are struggling to s...

OVERVIEW This webinar covers the complete context of payroll rules and administration made simple. It starts with the basic classification of workers properly classified as Contractors or Workers. Rules for Payment and administration of Contractors is outlined. Rules for workers classified as “Exempt” or “non-exempt” based on FLSA. Rules for payments to exempt and non-exempt employees are examined. Overtime rules are ou...

OVERVIEW Data integrity is the assurance that data records are accurate, complete, intact and maintained within their original context, including their relationship to other data records. This definition applies to data recorded in electronic and paper formats or a hybrid of both. To assure the quality of raw materials, in process materials and finished goods, laboratory data integrity is assuming greater importance in current Good Manufacturi...