ServiceNow

Upcoming ServiceNow Events

Learn for three days.. Level up for life.
At Knowledge, you won’t just learn about AI—you’ll put it to work yourself.
- Go from hype to how - Keep learning and start building. Create AI agents, vibe code with intention, and ship something that matters.
- Link up and win together - Find your crew and solve anything. Connect with peers and pros to turn your toughest questions into breakthroughs.
- Fuel your AI fire - Dive into the AI innovations shaping real organizations. Leave with a crystal-clear vision, powered by platform-driven insights.
Knowledge will take place May 5-7, 2026, in Las Vegas, Nevada, at the Venetian Resort and Wynn Las Vegas properties. We are excited to welcome you back to Knowledge, where you and AI get to work.

Knowledge 2026 is ServiceNow's flagship event, scheduled to take place from May 5-7, 2026, in Las Vegas, Nevada. This event is designed to bring together professionals from various industries to explore innovations, expand their skills, and network with peers.
Attendees can look forward to:
- Hundreds of sessions covering a wide range of topics.
- Inspiring keynotes from industry leaders.
- Hands-on labs for practical learning.
- Networking activities to connect with other professionals.
It's a great opportunity for both newcomers and seasoned professionals to learn something new and drive transformation in their businesses.
Events We Are Sponsoring

- 100+ speakers
- 3,000+ attendees
- 75+ breakout sessions
- Demos and tech unveilings
- Professional development credits
- Networking activities
Discover how AI is reshaping the workforce for the better and join Phenom to explore smarter, more human-centered ways technology can empower your agency.

Most federal AI pilots don’t fail because of bad technology. They fail because agencies lack an integrated way to govern what’s deployed, measure what’s working or scale what succeeds. Shadow AI proliferates, risk accumulates and value is often lost between proof-of-concept and production. Secure your seat to learn how agencies are regaining control over enterprise AI.
ServiceNow AI Control Tower addresses these challenges by providing an out-of-the-box command center to inventory AI assets, track lifecycle stages from pilot to retirement and measure value against mission outcomes—all on a single platform.
This session shows how agencies use AI Control Tower to maintain a complete AI registry, enforce governance policies and support compliance with Federal mandates including Executive Orders 14110, 14144 and 14179. Learn how centralized oversight reduces compliance risk, increases transparency and turns fragmented AI experiments into durable, mission-aligned capabilities.

Tuesday, January 27, 2026 | 1:00pm – 2:30pm ET; 10:00am - 11:30am PT
Wednesday, February 11, 2026 | 2:00pm – 3:30pm ET; 11:00am - 12:30pm PT
Monday, March 16, 2026 | 2:30pm – 4:00pm ET; 11:30am - 1:00pm PT
These sessions are designed to be interactive and discussion-based. Attendees are encouraged to ask questions, share challenges, and engage with peers throughout each session.

Modern cities are drowning in disconnected data from thousands of IoT devices—traffic cameras, environmental sensors, infrastructure controllers and public safety equipment—yet struggle to turn this information into meaningful action. In this session, discover how leading municipalities are transforming their operations by connecting these devices directly to an integrated platform that doesn't just collect data, but drives real-time responses across departments.
We'll explore how cities are breaking down traditional silos to create a unified operating system for urban services to maximize safety, efficiency and minimize response times. See how a pothole sensor can automatically trigger work orders in public works, how traffic patterns detected by smart cameras can adjust signal timing and alert emergency services or alert to near misses at critical intersections or how environmental monitors can coordinate responses across health, transportation and facilities departments—all without manual handoffs or departmental barriers.
Learn practical approaches to building your connected city infrastructure, including strategies for device integration, cross-agency workflows and creating closed-loop automation that turns sensor data into citizen outcomes. Whether you're just beginning your smart city journey or looking to maximize your existing IoT investments, you'll leave with actionable insights for creating a truly integrated platform that makes your community more responsive, efficient and livable.

Federal science, research, and mission-driven agencies face unique emergency management challenges that require rapid field response, specialized expertise, reliable data capture and strict regulatory compliance—often in unpredictable and hazardous environments.
While many emergency management tools focus on coordination and communication, they frequently fall short when it comes to executing, tracking, and auditing field operations. This session explores how ServiceNow’s Field Service Management (FSM) solution can serve as an operational backbone for emergency management by translating emergency plans into structured, executable, and auditable field activities.
Attendees will learn how FSM supports preparedness, response, and recovery by enabling rapid incident activation, skill-based dispatch, real-time situational awareness and compliant documentation—while integrating seamlessly with broader incident and crisis management workflows.
Don't miss out - Register Now!

This hands-on workshop goes beyond high-level discussions and takes a practical deep dive into AI Control Tower (AICT) and the broader AI governance lifecycle. Delivered by ServiceNow and C1Secure, this session is tailored for federal agencies, CSPs, and DIB suppliers seeking to operationalize or establish AI governance programs, monitor AI use cases across the enterprise, and confidently comply with emerging NIST AI and OMB risk mandates.
Participants will gain end-to-end visibility into how AICT drives the discovery, governance enforcement, monitoring, and value measurement of AI assets within federal environments—empowering organizations to govern responsibly and at scale.

As federal and state health and human services policies evolve, HHS agencies must adapt quickly while continuing to deliver consistent, trusted services to the communities they serve.
In this session, we review real-world experience building operational agility across health and human services programs.
Learn how the agency designed flexible workflows to absorb regulatory change, maintain compliance and data integrity, leverage automation to accelerate response without losing human oversight and coordinate across teams and partners—ensuring policy changes translate into clear, manageable outcomes for both staff and constituents.

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.

Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Join the Carahsoft Training Team in expanding your ServiceNow Training journey with Office Hours, where we will cover the following topics for navigating the University Platform to empower your training journey.
The main topics/agenda items include:
- My Learning
- My University Account
- Credential Program
- Admin Tools
- Help Center
- Searching & registering for a course
- Open Forum

Google Cloud Next: Where big ideas become a reality
- Get a sneak peek into some of the latest advancements in AI and cloud tech.
- Join a global community of leaders, thinkers, and doers to share ideas.
- Immerse yourself in three full days of back-to-back lightning talks, interactive demos, guided workshops, and more.
Next is for everyone. Whether you’re a developer, a data scientist, an IT leader, a security professional, or just passionate about all things tech, you’ll find tools, insights, and opportunities at Next that you won’t find anywhere else. Attendees must be 21+ years old to attend.
The future is yours to build. Get started with insights, strategies, and tools from Next. Check out these learning opportunities that can help you turn your next big idea into a reality.

In 2026, federal, state, and local law enforcement agencies will face an unprecedented and ongoing wave of high-profile events that will test the limits of public safety efforts.
From the FIFA World Cup across 16 North American cities to the year-long America250 Semiquincentennial celebrations and the midterm elections, these events will draw millions of participants and global attention. This situation will create complex security challenges due to geographic spread, long durations, and the ongoing threat of advanced cyber campaigns and lone-wolf attacks.
This year’s Law Enforcement and Public Safety (LEAPS) Technology Forum will focus on Operational Readiness 2026: Tech Strategies for Large-Scale Security Challenges. The conference provides a vital platform to explore how emerging technologies can significantly improve law enforcement readiness and response to this unique threat environment. Specific, actionable topics will include:
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Integrated Intelligence Platforms: Enabling true interoperability among fusion centers, joint operation centers, and an international police coordination hub for real-time information sharing across federal, state, and local partners.
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Counter-UAS (Drone) Technologies: Implementing layered C-UAS mitigation strategies to protect stadiums, parade routes, and critical infrastructure.
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Cybersecurity Innovations and AI Defense: Protecting election systems and event networks from AI-accelerated attacks and ensuring the integrity of critical law enforcement communications.
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Advanced Analytics and AI: Utilizing machine learning for real-time behavioral analysis, accurate crowd modeling, and optimizing resource deployment across vast urban zones.
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Secure Communications and Interoperability: Establishing resilient, multi-band communications infrastructure for seamless command and control during National Special Security Events (NSSEs).
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Digital Forensics and Disinformation Response: Implementing proactive strategies to fight online radicalization, deepfakes, and uphold election integrity.
Join us at the 18th annual LEAPS Technology Forum. Attendees will gain actionable insights into leveraging technology for proactive risk management, rapid incident response, and public trust building in an era of evolving threats. With billions of dollars in federal investment now earmarked for security and technology modernization, this is the critical moment to align strategies, share best practices, and establish the united framework that will secure the year ahead and permanently redefine the future of public safety.

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.

Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Join the Carahsoft Training Team in expanding your ServiceNow Training journey with Office Hours, where we will cover the following topics for navigating the University Platform to empower your training journey.
The main topics/agenda items include:
- My Learning
- My University Account
- Credential Program
- Admin Tools
- Help Center
- Searching & registering for a course
- Open Forum

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!
During this workshop, you'll get to:
- Learn how to identify the right problems to solve in your agency with low-code tools.
- Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
- Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.

NASCIO conferences facilitate relationship building, peer learning and collaborative solutioning among members
view an agenda from a past event for a better feel
There are no demos or an exhibit floor: the focus is relationships and partnerships centered on the needs of the states
NASCIO excels as the premier community and trusted resource for state CIOs
- Support transition planning, processes and mentoring for state CIOs
- Identify and promote leading practices and innovations to support, enable and transform the business of state government
- Promote and cultivate additional information technology communities of practice in support of the state CIO and transformational government services
- Improve the sharing of experiences and expertise among members, trade associations and strategic partners
- Curate and promote content on information technology issues, implications and solutions
Events Where We Are Exhibiting

HIMSS Global Health Conference & Exhibition brings together a vibrant and diverse community of healthcare trailblazers from around the world. This gathering includes visionary CIOs and top-level executives, dedicated healthcare providers, knowledgeable informaticists, tech-savvy health IT professionals, forward-thinking government officials, innovative disruptors, strategic consultants, and dynamic market suppliers, among many, many other movers and shakers. Get ready for an exhilarating exchange of ideas and insights that will shape tomorrow’s healthcare!
HIMSS26 is the peak of health IT educational programming. HIMSS26 is not just a conference; it's a gathering of the brightest minds in healthcare, coming together to enlighten, inspire, and lead discussions that transform into actionable insights for you and your organization. From Monday to Thursday, talk health equity, AI, data governance, workforce challenges, digital health transformation, interoperability, cybersecurity, process analysis and redesign, and all the latest in health IT. With focused preconference forums, captivating keynotes, interactive special events, and a wide array of general education sessions covering crucial topics, every moment is a chance to deepen your understanding and expertise.
Healthcare innovation thrives at the HIMSS Global Health Conference & Exhibition. Las Vegas provides the perfect backdrop for leading healthcare tech companies to feature new products, startups to tell their stories, and specialty pavilions to take you into the intricacies of your favorite topics. Our exhibition floor has an innovation-fueled atmosphere that leaves you feeling energized, inspired, and connected to your community.
From vibrant evening networking extravaganzas to intimate, exclusive executive gatherings, forge meaningful connections with the absolute best in the industry at HIMSS25. We’re meeting in Vegas to make collaboration and relationship building an exciting, adventurous part of advancing healthcare!

The NLIT Summit is sponsored by the NLIT Society, a professional society founded to facilitate the exchange of best practices and ideas among IT and Cybersecurity professionals within the DOE complex, strengthen the infrastructure, and identify efficiencies within the DOE laboratory system. The Summit facilitates sharing information regarding all aspects of IT and Cybersecurity operations, technology, policies, and practices in support of research conducted at the Laboratories. It is open to all personnel in the IT and Cybersecurity fields working at Laboratories and Plants affiliated with government funded activities, as well as Federal government employees in the IT or Cybersecurity fields that work at agencies associated with the participating Laboratories.
The Summit consists of presentations, Community of Interest Network (COIN) collaboration sessions, panel discussions, tutorials, and technology demonstrations on a variety of topics of current interest to the IT community within DOE. There is an emphasis on providing opportunities for active participation and networking between attendees. Best practices, strategies, methodologies, implementations, lessons learned, innovative solutions, and emerging topics within the DOE community are shared during the Summit’s many sessions and events.

Texas Department of Information Resources (DIR) Office of the Chief Information Security Officer (OCISO) is proud to announce the 27th Annual Information Security Forum (ISF) on May 20-21, 2026 (Wednesday-Thursday) at the Palmer Events Center in Austin, Texas. As the premier cybersecurity event for Texas state and local government and public education institutions, ISF 2026 brings together decision-makers, IT professionals, and security leaders from across the state for two days of learning, collaboration, and innovation.
ISF will feature engaging presentations, panel discussions, and networking opportunities designed to foster collaboration between public-and private-sector security experts.

Registration is not available for TechNet Cyber. Check back in Winter 2025.
Adversaries have taken to cyberspace to conduct continuous confrontations. Protecting cyber assets requires more than a single entity, it demands multiple organizations. Join us for this three-day event and interact with IT professionals, hear from experts and develop solutions to ensure technology can connect people to information.

TechNet Augusta 2026 gives participants the opportunity to examine and explore the intricacies of the cyber domain. With assistance from the U.S. Army Cyber Center of Excellence and industry experts, the conference is designed to open the lines of communication and facilitate networking, education and problem solving. Leaders and operators also discuss procurement challenges the military, government and industry face during a time of uncertain budgets and runaway technology advances.
With assistance from the U.S. Army Cyber Center of Excellence and industry, this three-day conference is designed to open the lines of communication between the military and commercial sector and provide a space where government and industry professionals can discuss issues and share solutions surrounding cyber electromagnetic activities and unified land operations.

The TribalNet Conference & Tradeshow is the annual gathering of the TribalHub community. It is not just another conference; it is an experience! This is one of the only events truly dedicated to Native American government, gaming, and health technology – with topics that are relevant to what is going on both nationally and locally. The attendees and vendors are open, engaged and ready to make valuable connections! In today’s world, it’s more essential than ever, for business leaders to utilize cutting-edge technologies and leadership strategies across all departments to create sustainable growth and success. The TribalNet Conference & Tradeshow is a great opportunity to take advantage of a growing network of resources, experience and industry connections, ensuring that enterprise and government leaders are in possession of the tools and information that they need to thrive in their industries.
What will you gain by attending?
- Valuable Connections with Vendor Partners and Industry Peers
- Opportunities for Collaboration with other Tribes
- Practical Tools for Business Growth
- Knowledge of the Latest Technology Tools and Resources

Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.
Why Gartner conferences?
- Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
- Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
- Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.

Registration information will become available during Summer 2026.
TechNet Indo-Pacific is co-sponsored by AFCEA International and AFCEA Hawaii. It is the largest event in the Pacific Rim focusing on regional defense issues. Keynote speakers, panel moderators and panelists will discuss defense policies and challenges in the Indo- Pacific region and their relevance to both industry and government. Industry exhibitors will demonstrate products and solutions to meet the services' requirements and needs.

Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.