The $900 billion Coronavirus Response and Relief Supplemental Appropriations Act is just the latest in a line of COVID-related stimulus funding that will enable both public and private sector agencies to address the coronavirus crisis. While these funds can be used to address gaps and budget shortfalls, they also provide unprecedented resources to help agencies take proactive steps to move operations online and improve communication and coordi...

More than ever, today’s challenges require decisions to be made based on data. In these quickly changing times, agencies need to be able to make accurate, data-driven decisions in minutes, not hours or days. Join Snowflake and Fivetran on January 13th to learn more about how the combination of Snowflake’s Data Cloud and Fivetran accelerates customer journeys to automate data integration to move to data-driven decisions. In this ses...

How are you managing stress and prioritizing your mental health due to the impact of the COVID-19 pandemic? More than ever before, the global workforce has become “digital” post COVID-19. This live event will focus on the new abnormal reality of living in the informatics/digital world and beyond as we all seek to prioritize the mental health of ourselves and those around us. Together, we will learn how to increase the awareness of...

Widespread budget shortfalls, public safety concerns, and the continued growth of the short-term rental market have made effective STR management more important than ever for local and state governments. While crafting the right regulation and enforcement strategy can be a complicated undertaking, an effective compliance program can generate significant amounts of tax and permit revenue and benefit the entire community. This Ask Me Anything se...

Breaking The Code On Government Contracting If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. When: Thursday, January 7, 2021 Time: 10:00am-11:30am (EST) Where: Online Rem...

Start your week with the Veterans Business Outreach Center’s President, Darcella Craven, and some of the country’s top business professionals, for their weekly virtual coffeehouse series. The informal chats will cover various topics from Business Finance, Marketing Your Business, Servant Leadership, and much more.

Technological advances are altering employee and citizen expectations. Hand-held devices allow users to obtain what they want, when they want it and, in the desired format. Citizens are spending more time online than ever before and have come to expect equal service capabilities from government and the private sector. Modern technology has placed the digital customer experience front and center. The Digital Experience is the sum of digital int...

Granicus customers have pivoted to conduct more than 25,000 fully virtual meetings across 2020 with no end in sight. Many communities expect to continue managing meetings remotely as they look ahead to 2021 – whether exclusively or as a part of their larger public meeting process to maximize community engagement and transparency. This Dec. 17th 30-minute roundtable will dive into several communities’ efforts to extend and improve e...

New digital services launched to comply with government lockdown regulations are creating a secondary benefit: improving the citizen experience. While some agencies view online services as a "forced transformation," others see it as an opportunity improve citizen access, enable better transparency and streamline processes. Join Government Technology, experts from Infor and leaders from Las Vegas on Dec. 17 at 11:00am PT/2:00pm ET as they explo...

Join us for the completely re-imagined Dreamforce experience for our all-new, work-from-anywhere world! Customer Service and Contact Centers Session December 17 at 11:00am ET; 8:00am PT This roundtable will offer the chance to have an open discussion with your peers about how to provide the modern contact center customer service experience. Discover the new Dreamforce, brought to you in a virtual format full of informative sessions and more!