This training will cover the following: Sept. 22, 2022 - Account Admin expansionSept. 29, 2022 - SMS Best PracticesOct. 6, 2022 - Advanced Bulletin template and landing page expansionOct. 13, 2022 - Custom SignupsOct. 20, 2022 - ReportingOct. 27, 2022 - Criteria, Questions, PersonalizationNov. 3, 2022 - Advanced Bulletin templateOur training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you...

The art of communication is key to public records request management. According to a recent study, approximately one in three people say the most important aspect of customer service is speaking with a knowledgeable and friendly agency representative. Clerks and records managers are often the first, and sometimes only, personnel within an agency that community members interact with. Ensuring that this is a positive experience is important to b...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

In the last ten years, short-term rentals (STRs) have dramatically altered the landscape of guest accommodations. But there's also much to learn about how STRs effect communities, particularly in resort, gateway, and destination communities. While the rental economy can bring economic benefits, it can also have a detrimental impact on community character and housing inventory.Join Granicus for a complimentary webinar to hear STR compliance exp...

This training will cover the following: Sept. 22, 2022 - Account Admin expansionSept. 29, 2022 - SMS Best PracticesOct. 6, 2022 - Advanced Bulletin template and landing page expansionOct. 13, 2022 - Custom SignupsOct. 20, 2022 - ReportingOct. 27, 2022 - Criteria, Questions, PersonalizationNov. 3, 2022 - Advanced Bulletin templateOur training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

Are short-term rentals (STRs), often found on sites like Airbnb and VRBO, required to meet the same safety standards as traditional lodging options in your community? While there may be some exceptions, the answer is likely no. With record numbers of new hosts, new visitors, and STR related accidents, now is the time to prioritize life safety in your community.Join Granicus for a 15-minute session with vacation rental safety expert, Justin For...

Every jurisdiction has its excessive requestors--also known as vexatious or serial requesters--that have learned that they are allowed to submit an unlimited number of Public Records requests each day. Although news outlets or media routinely file Public Records/FOIA requests for news stories that benefit the public, they can also be labeled as vexatious requesters due to the sheer volume of requests. Estimates are that the media accounts for...

Residents are expecting more transparency and communication from their local leaders than ever before. In-person engagement methods massively limit the number of people that can participate in their communities, and social media can be unreliable. When the City of Palm Desert, CA ran into these issues, they turned to an online community engagement platform.Within the first year of implementing their engagement platform, Engage Palm Desert, cit...