In the post-pandemic environment, seamless digital service has become a necessity for governments and their constituents. Being able to fill out multiple forms in one place has removed what was once seen as a necessary nuisance by constituents, removing forms as a barrier and ensuring fulfillment of requested services. But how can agencies put these ideas into effective practice?Join Granicus for a complimentary 45-minute webinar to examine ho...

The role of the digital experience is critical for local and state governments. Residents and business owners expect a personalized, intuitive experience in every interaction, and are voting with their wallets as they choose where to live and do business. Governments must embrace the importance of the constituent, employee, and partner experience in everything they do.Join Granicus for a complimentary webinar to discover how the City of San Jo...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Public engagement is an important part of creating thriving communities, providing a mechanism for government entities to remain transparent by presenting information, collecting feedback, and engaging in a two-way conversation with their constituents. Public Records Requests (also known as FOIA) is an important component to sharing information and ensuring a spirit of transparency in local government. What many may not realize, however, is th...

Body-worn cameras (BWC), and calls to release their videos, have changed how the public perceives police accountability and transparency putting pressure on public records offices with an increased need for response and need to create policy to meet rising interest.Most police departments don't have the luxury to develop their own policies, and records personnel can find themselves in a difficult position when it comes to responding to public...

With the recent signing of SB1168, Arizona governments now have the power to take action with short-term rentals (STRs) operating in their communities. The removal of the state preemption that prevented communities from developing STR ordinances or enforcement programs in the past, offers a chance for local governments to play a more significant role in preserving community character. How can your community benefit?Join Granicus for a complime...

The requirements for digital government have been growing for years, hastened even more by the pandemic. With seamless, end-to-end service becoming the benchmark for customer experience, many agencies and governments are having to pursue new practices and solutions across multiple areas. Join Granicus for a three-part series to learn best practices for implementing and maintaining equitable service and communication through Granicus' wide suit...

After spending months inside, people are finally getting to take the vacations they planned mid-pandemic. In 2022, beaches, mountains, and lakes are among the most popular destinations for people to book a short-term vacation rental. In the past few years the short-term rental market has gone through major changes and rapid growth, so it’s more important than ever for governments and destination marketers to understand current trends in...

August means back to school, so we invite you to a special event from Granicus University – an insightful and informative class on digital government transformation taught by Jeffrey Johnson. Jeffrey is an Adjunct Professor and researcher for various universities, teaching courses on Intergovernmental Relations and Collaborative Management to students pursuing Master of Public Administration degrees. Jeffrey also manages government strat...

The Infrastructure Investment and Jobs Act (IIJA) sets aside a historic $65 billion investment in broadband funding. Out of this funding, it dedicates $2.75 billion to a State Digital Equity Grant Program and a Digital Equity Competitive Grant Program, both of which support activities centered around broadband adoption and digital inclusion, particularly for vulnerable populations.Central to both digital equity projects is ensuring that commun...