The requirements for digital government have been growing for years, hastened even more by the pandemic. With seamless, end-to-end service becoming the benchmark for customer experience, many agencies and governments are having to pursue new practices and solutions across multiple areas. Join Granicus for a three-part series to learn best practices for implementing and maintaining equitable service and communication through Granicus' wide suit...

Your Public Records (FOIA) Management Questions Answered by a 30-Year Records Veteran. Have questions about public records (FOIA) management, best practices, or looking for tips to avoid litigation? We’re here to answer your toughest questions about public records (FOIA) management. From deciding if it’s time to automate your intake of public records requests, to determining the best response to vexatious requesters, governments fa...

April 2022 saw a high number of jobs available in the U.S., with 11.4 million open positions reported. Yet governments continue seeking ways to connect people with employers, especially when faced with the shrinking workforces and inequitable access to digital information. Join Granicus for a complimentary, 15-minute webinar to discover how people-first engagement strategies can make an impact by focusing on eliminating barriers for constituen...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

The requirements for digital government have been growing for years, hastened even more by the pandemic. With seamless, end-to-end service becoming the benchmark for customer experience, many agencies and governments are having to pursue new practices and solutions across multiple areas. Join Granicus for a three-part series to learn best practices for implementing and maintaining equitable service and communication through Granicus' wide suit...

You’ve built out your online engagement platform, added in projects with supplemental information, and implemented multiple feedback tools — now what? At the end of the day, your community needs to know where to find your organization online to provide their feedback. Whether it’s leveraging social media or advertising your platform at in-person meetings, you’ll need to do everything you can to get your online presence...

Federal agencies have struggled in recent years to maintain and update their technology as the demand for online services surged during the Coronavirus Pandemic. While the urgency associated with Coronavirus has waned, increased constituent access to government-run portals and systems is the new normal. The main hurdle experienced by federal government organizations is that funding is generally appropriated by Congress for very specific purpos...

Join Granicus online on Thursday, July 7th, and Tuesday, July 26th for their upcoming webinars to hear from veteran records manager, Cindi Mansell, as she discusses topics around the Freedom of Information Act (FOIA). Walk away from these webinars with tips you can take back to your organization based on Cindi's many years of experience. How to Build the Business Case for FOIA Software Realizing it’s time to modernize through software co...

Software isn’t the solution – it is a means to an end that involves a variety of ingredients to be successful. Those organizations that fail to see a return on their software investment are the same ones that think it will solve all their woes without doing the change management work necessary to modernize a public records response process. In this brief, 15-minute webinar, Cindi Mansell, veteran records manager, will review the in...

As you work to improve the public meeting process in your community, accessibility is an area of focus that should remain top of mind. Residents living with disabilities in your community deserve your distinct consideration when accessing and participating in public meetings. This challenge has become more complex in recent years, with more meetings moving to a virtual or hybrid in-person/virtual model. It can be daunting to understand governm...