At the start of the civic engagement journey, your residents were excited and ready to overcome any obstacles that stood in the way of making your community better. But as time went on and project timelines lengthened, interest in championing various causes waned. As a result, many previously activated residents may have stopped visiting the site or regularly engaging with projects. With tools that provide effective audience segmentation commu...

On Tuesday, June 14 at 11:00 a.m. EST / 8:00 a.m. PST, Cindi Mansell is hosting a 15 Minute webinar to share 10 specific things you can do to improve your public records request intake form. Tips will include… Adding a checkbox for media to self-identify Building functionality to identify duplicate requests Methods to deflect requests prior to requesters hitting submit Removing superfluous information. Join us, then schedule a meeting w...

To celebrate the close of our 2022 awards season, we’d like to invite you to a digital banquet honoring all the public servants who work tirelessly behind the scenes to increase awareness of programs, improve outdated processes, and inspire civic action. All public servants — and those who support them — are invited to attend. This (digital) banquet will recognize all the 2022 Digital Government Awards nominees and announce t...

You trust Granicus as a messaging and digital solution partner. Together, we help your residents stay up to date on what’s going on in your community. But there is a chance to build even more impactful digital experiences. How can you leverage the content on your website to supplement your digital messaging? Join us to find out how to connect the dots between messaging and content, email and website, to best meet resident needs.

Residents expect government services to be responsive to their needs, and that means online, seamless, accessible, and secure. There is hope for organizations looking to improve their processes and provide more convenient services to residents. Organizations need to: Confront the reality of inefficient and antiquated systems Diagnose the current environment and create a plan for modernization Service digitization goes beyond PDFs and fillable...

On Tuesday, June 7 at 3:00 p.m. EST / 12:00 p.m. PST, Cindi Mansell will host a 15 Minute Lighting Round of actionable catalysts you can use to inspire your organization’s Public Records Request process. She’ll cruise through 14 concepts, ideas, and actionable steps you can put on your roadmap. Each of these items could be their own session but during this 15-minute presentation she’s putting them out there so you can take st...

Granicus surveyed 300+ Public Records Managers last year to learn what was keeping them up at night headed into 2022.Join Granicus for a complimentary 15-minute webinar to hear from veteran records manager, Cindi Mansell, about the rankings of the survey results, as well as her rankings that conflict with the survey results. Get answers to questions like:Why is Cindi less concerned about legislative changes?Why are increasing costs a greater c...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Online Trainings We offer weekly live training sessions for the most commonly used features in govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through important tasks and functions within gov...

Cindi Mansell, veteran records manager, brings to light the critical flaws in using spreadsheets and email to manage records requests. If you struggle to get support to purchase appropriate tools to do your job as records manager, this overview and the accompanying materials can help! Get the clarity you need to help communicate the challenges and risks of relying on spreadsheets and email, including: The 1 to 1 nature of spreadsheets for trac...