Bringing your agency’s digital footprint into the 21st Century has never been more important. Online service delivery and digital citizen engagement in the time of social distancing creates unique challenges and new opportunities. Accelerating digital transformation, improving accessibility, and modernizing internal digital services are no longer a choice, but an imperative, even for the public sector. Join thought leaders to gain valua...

So, you want to win millions in government contracts. However, does your brand look like it can handle a million dollar project. Every business has a brand. Often, your brand can hurt you or help you. Does your brand open doors for you? Does your brand help attract contracts to your company? Once you have solid brand, how do you market to government buyers? Join us in this upcoming class as we share with you how to create a brand that will ope...

When COVID-19 hit, it put government communicators to the ultimate test. They had to reach as many citizens as possible with critical updates even when there were multiple crises at once. Join us as we discuss how to put our recent crisis planning eBook into practice and use govDelivery to enhance reach and engage more people. Join us to: Dive deep into audience development, messaging, and measure impact to ensure community health and safety....

Even before COVID-19, most people did not claim Social Security retirement benefits at optimal ages—mostly because they claimed too early. Now, with millions of older Americans out of work, many might think about claiming earlier, providing them access to cash now but jeopardizing their retirement security down the road. Faced with this high-stakes decision of when to claim benefits, it is more important than ever that people understand...

The COVID-19 pandemic placed a huge burden on government agencies, especially those that suddenly faced skyrocketing call volumes. Meanwhile, the rapid acceleration to remote work upended the norms in the traditionally brick-and-mortar call center environment. This unexpected shift may have exposed gaps in how prepared agencies are to manage a sudden surge in demand, but it also presents an opportunity to consider what future contact centers c...

Join us for our weekly demo series where our product engineers will walk you through our suite of solutions. This week will focus on govDelivery, the most trusted marketing platform for government. The interactive presentation will showcase the integrated communications solution built to help government easily connect and engage citizens. Topics covered include: How you can reach and attract your audience via the Granicus Network Creating and...

One clear lesson from COVID-19 is that digital services are a vital part of government resiliency strategies. When social distancing requirements made in-person government transactions undesirable or unavailable, web and mobile channels became some of the primary means for delivering services to citizens and businesses. This session will explore: • How the COVID-19 experience is shaping digital services strategies going forward• Best...

Salesforce strives to be a platform government agencies and citizens can trust to deliver maximum service and in a timely manner. Join us on August 25 as we highlight the work various California agencies have made to adjust to unprecedented time and learn how Salesforce can help reopen communities and workplaces safely. Quick glance at the agenda: 1:00-1:05pm Welcome & Opening Remarks Lea Eriksen, CIO, County of Long Beach 1:05-1:10pm Stat...

COVID-19 has put significant financial strain on people across the country, highlighting a longstanding lack of liquidity for many households. As the economic fallout from the pandemic continues, these challenges will only grow more severe. To help struggling families and to build a more resilient economy on the other side of this crisis, there is a need for new policies and solutions that facilitate short-term savings. Join the Bipartisan Pol...

Join us for our weekly demo series where our product engineers will walk you through our suite of solutions. This week will focus on Granicus govAccess, custom, user-friendly website design for government. The interactive presentation will showcase the website solution millions of citizens use to process payments, schedule appointments, renew licenses and find community information. Topics covered include: Improving Usability with Service Find...