With recent events in the world, it is important to note that the socio-economic impacts of COVID-19 are quickly emerging and are more serious than we could have imagined. More than 40 million Americans have applied for unemployment benefits. As the need continues to grow, social services agencies are managing an unprecedented number of citizens applying for unemployment and other social services benefits. Join Google Cloud and Carahsoft for a...

LA Country Registrar-Recorder/County Clerk’s Office embarked on an aggressive path to improve the voter experience for over 5.4 million registered voters spanning 4,100 square miles and 13 different languages. Named “Voting Solutions for All People” (VSAP), this initiative brought over 30,000 digital ballot marking devices and 8,000 digital pollbooks to be deployed across nearly 1,000 voting centers. Learn how Cherwell helped...

While many government office doors will begin to open, citizens and residents will not feel comfortable coming to physical locations for some time. For state governments, this means a significant drop in revenue opportunities that come from license renewals, permit applications, and other revenue-generating services. For governments looking to offset this reduction, and the resulting decrease in revenue, they are bringing these critical servic...

Before COVID-19, most communities had a Sunshine Act (in California, The Brown Act) or equivalent that required councils to offer in-person options for public participation in civic meetings. Today, most cities, counties, and states have temporarily paused these requirements but conscientious councils still prefer to offer public participation, digitally or via video. Join this webinar to learn how local councils are setting the new standard f...

In a crisis, government communication with citizens must be clear, consistent and broadly available. This session will explore how states and localities are communicating authoritative information about COVID-19 to the news media and directly to citizens to explain evolving conditions and policies, and to counter misinformation. We’ll look at best practices emerging from the pandemic response and what they mean for public sector communic...

From events and content marketing to internal comms and PR, marketers have had to reimagine their programs almost overnight — no small feat. How do you continue to evolve your messaging, while also listening and responding to customer needs in a time of crisis? Find out in a live conversation with two respected leaders that are adapting to the times — SMB Trailblazer Nancy Duarte, expert storyteller and CEO of the largest communica...

Steps toward a smarter, faster ServiceNow implementation To make your world of work, work better, you rely on a lot of information from different parts of ServiceNow. But what if you had all of the information you need in one place—for your workplace and for you? And what if you could access what you need based on role, workflow, or a simple Google-like search? And what if you could discover things you didn’t even know that you nee...

Session 3: Precision Citizen Outreach Seemingly overnight, government agencies must overcome decades of technology debt to modernize their services and capabilities. They need to quickly convert legacy processes and seamlessly transition to online operations. Adobe offers powerful, fast-implemented solutions that help to quickly and easily modernize what you need, without a big overhaul. With digital transformation solutions designed to rapidl...

More than 1,300 local, state, and federal organizations use DocuSign to enable citizens, businesses, and staff to work smarter and more effectively with self-service forms, electronic signatures, prepopulated agreements, and automated approval processes. Join your peers and other leaders in government to see how you can transform your agreement process by eliminating paper, automating workflows, and connecting the systems within your organizat...

Local governments and citizens are being negatively impacted by COVID-19 in many ways. Leaders are looking for options to recover revenue to bolster shrinking budgets, motivate continued economic activity in their community, and ensure their residents can leverage their property for additional income when necessary. Join Granicus as they cover: How short-term vacation rentals can be a revenue recovery boon for your community How an effective s...