Join live online—Learn to use and apply NFPA 70®, National Electrical Code® (NEC®), content through real application training scenarios led by recognized electrical code experts. Then confirm course knowledge and earn your Certificate of Completion by passing the online exam. Two 2-hour sessions per day (1/2 hour break in between) Monthly offerings that alternate between morning and afternoon schedules Downloadable summaries...

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. August 5 Event - Host Compliance Learn how Granicus’ suite of solutions is impacting digital citizen engagement du...

In today's rapidly evolving landscape, you live in two places, your city and online. A smart city model does the work of connecting your physical space to the digital world, using state-of-the-art technology to intertwine the business of government with the interest of citizens. From faster traffic to improved permitting, adopting the smart city model will make your city a better place to live, online and off. Implementing smart city initiati...

The CCAP Annual Conference and Trade Show is the Association's premiere event, hosting more than 500 guests over the duration. The Conference features timely speakers, great educational sessions, exhibitors and time with your colleagues. While we are unable to accommodate guest and child registrations for the Conference this year, we still encourage members to bring their families to Hershey to enjoy the local attractions. Sponsorships and exh...

The next generation of work culture will fuse this customer experience data with real-org employee experience data. Lead by listening. How might we improve the way we communicate and connect to one another during times of uncertainty? In addition to the annual Federal Employee Viewpoint Survey, how are we seeking to understand our employee’s health and wellbeing? It’s challenging to live in a state of ongoing “crisis” a...

Discussion Topics: Gain greater insight into the Gartner Composable Business framework Learn how the principles of composability can positively impact customer experience (CX) Take actions to leverage composability in your CX strategy Composable business provides IT organizations with exciting opportunities to enhance their customer experience (CX) efforts. Over the next year, organizations must become more agile and flexible in their approach...

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. July 29 Event- govAccess Learn how Granicus’ suite of solutions is impacting digital citizen engagement during our...

The pandemic was a driving force for agencies at every level of government in providing the necessary digital services to constituents and employees. Many agencies converted legacy processes in a matter of weeks that would have previously expected to take years. Now that improved processes are in place, how can agencies continue to expand their reach, propel innovation, and further drive digital services to be easily accessible, seamless, and...

Discussion Topics: How retail IT executives can address the CEOs’ priorities for growth, technology investments, and the workforce Understand the strategy behind total experience and the benefits it possesses for retail organizations Use real-world consumer-facing retail examples to envision your organization’s total experience-based business outcomes Customer and employee experience strategies in business and IT silos never truly...

Cyber Smoke was founded in 2011 by six industry and government professionals for the sole purpose of collaborating on cyber security at the Department of Homeland Security. Ten years later, it is still the most talked about and widely attended networking event in the Federal market. While it was stubbed out for much of 2020 as the pandemic took its toll on in-person events, we are excited to announce the return of MeriTalk’s Cyber Smoke....