With many government agencies going through extraordinary change, online learning has become a front and center focus. Now that instructors and enablement teams are moving everything online, creating an engaging virtual learning environment has never been more vital, especially when educating your constituents. Educate citizens and drive civic engagement with Adobe Captivate Prime, a next-generation learning management system (LMS) that can ea...

Constituent demand for online government services rose dramatically during the COVID-19 pandemic, according to an August 2020 Center for Digital Government survey. Nearly 70 percent of survey respondents said they preferred to access services online. That trend is likely to continue. But constituent satisfaction with online government services is low. The same survey found only 11 percent of respondents were very satisfied with digital governm...

The pandemic was a catalyst for governments to evolve their people, processes, and technology to better serve citizens at home. The Commonwealth of Virginia expanded an existing program to centrally secure and share critical COVID-19 data, and Rhode Island Department of Labor and Training transitioned their overwhelmed call center system to a high-functioning UI process in less than two weeks.Both organizations are now better positioned to sca...

Join NVIDIA and partners to hear how language-based AI solutions (natural language processing or NLP) are making an impact in law enforcement and citizen services today. We will share commercially available technologies for off-line real time language translation, speech to text transcription, named entity voice recognition search, audio file search and more. This webinar is hosted by Carahsoft, NVIDIA’s public sector distributor, and De...

The widespread sweep of COVID-19 threatened the heart and soul of every government: community. Now, as dust settles from the pandemic, every government is wide awake, ready to make a change. During key phases of transition like these, the best foot forward is the one that greets innovation. To make-up for the uncertainty of last year, we must rely on secure and effective technological solutions. Join Granicus, alongside an exclusive group of g...

As a valued customer of Palo Alto Networks, the Prisma Access team would like to invite you to join us* for a virtual Bourbon Tasting and Old Fashioned Cocktail making virtual experience with Tom Wilmes, a Kentucky bourbon expert. Agenda: 5:00 P.M. Kumar Ramachandran, SVP, Products for SASE, and Jason Georgi, Field CTO, Prisma Access, will provide their outlooks on the direction the Secure Hybrid Workforce 5:15 P.M. Cheers to our Loyal Custome...

Discussion Topics: Leverage shared intelligence to better predict customer behaviors Drive diversity and inclusion agendas Execute on innovation and accelerate time to market Creating continuous long-term customer value through business innovation will ensure your organization not only survives but thrives in an unknown global market. Innovation is not siloed or a pure technology play. It must align with customer and market dynamics and patter...

Lou Carbone is a renowned expert in understanding and leveraging the unconscious clues and signals from customers and employees when designing new experiences. By understanding the unvocalized needs of stakeholders (i.e., citizens, veterans, seniors, employees etc.) you can create government experiences that connect with your customers and employees, making them feel significant and heard. Lou will share his concepts, built on decades of resea...

Healthcare Facilities Managers consider TAHFM Annual Conference to be one of the best and most affordable opportunities for learning and sharing in Texas. Because the conference focuses on the unique opportunities and problems that we face, this event has earned a loyal following of participants. The Annual Conference delivers the best value in professional development for facility managers in Texas. In addition to its content, the conference...

Access expert instruction in sprinkler system installations with interactive, web-based learning from NFPA®. Your expertise in understanding how to locate, interpret, and apply requirements for automatic sprinkler systems plays a critical role in helping protect lives and property and reducing loss in a fire. NFPA 13, Standard for Installation of Sprinkler Systems (2019) Live Virtual Training provides a cost-effective and convenient way to...