All Together Now: New Roles for a Changing Events Landscape Virtual events are pushing boundaries, making new disciplines, like the combination of planning and marketing, critical to success. As we transition back into in-person and new hybrid event models, both traditional planning and newly acquired digital skills will remain a staple of event strategy and execution. Create a future ready strategy that can handle the unforeseen ups and downs...

A key component of Government CX success is leveraging available agency data to develop services which deliver an optimal, measurable, targeted, personalized customer experience. In this webinar we will demonstrate how one agency is utilizing data to implement digital services to improve internal and external CX. Topics covered include how CX projects are identified, teamwork required, digital service development and implementation, and associ...

State and local agencies face enormous pressure to deliver constituent services faster and more efficiently than ever – with less funding and fewer resources. The COVID-19 pandemic has forever changed the way governments do business. And increasing citizen expectations make it critical for agencies to continue to evolve. Process management and automation technologies radically enhance the productivity, efficiency, and accuracy of interna...

Discover from your internal communication peers how to create a modern digital workplace. Identify what collaboration tools and platforms are available to engage and reach your employees. Gain advice from your peers, see strategies that work, and hear solutions to your most pressing challenges, including how to: Discover why people and process are more important than the technology Affirm and drive your culture through multiple digital channe...

What do people look like when they are on your network or accessing a website or system? In most cases, a person is assigned a username, role and access rights that govern their interactions with the organization or agency. This controls what they can and cannot do within a network, application or website. But what should bots look like when they are operating on your network? Interestingly, a bot should not be treated differently: it must be...

Complex licensing, permitting and inspection (LPI) processes have plagued state and local governments for years. Manual workflows, siloed information and one-off solutions make the process time consuming and cumbersome for public sector employees and residents alike. As communities everywhere look to reopen and rebuild, it’s more important than ever to create a strong LPI foundation to maximize government revenue streams and support loca...

The Digital Revolution: Static Webinars Reimagined for Maximum Engagement As virtual event technology improves, audience expectations change. From engaging content to interactivity, it’s time to rethink how to remain relevant and ensure that audiences tune in from start to finish. Find out how to make a difference with enhanced production, content delivery, and more. Create a future ready strategy that can handle the unforeseen ups and d...

Lockheed Martin’s Supplier Ethics webinar program has guided hundreds of our suppliers to create or enhance their ethics programs. We’ve modernized the program to allow you to participate in and complete the program whenever it is convenient for you. The webinar will highlight our various resources and new plans for furthering collaboration amongst suppliers in 2021. Attendees will have an opportunity to ask questions at the end of...

Governments are leveraging digital services to more efficiently serve their citizens. Discover how Granicus' suite of solutions is impacting digital citizen engagement as product engineers walk through a different service during Granicus' weekly demo series. Join Granicus every Thursday at 4:00pm Eastern for a complimentary 30-minute demo of Granicus solutions followed by an interactive Q&A session. These interactive presentations will sho...

If you own a business that you want to expand from the commercial market to the government market, then this training session is for you. The government is the largest customer in the world and you should be selling your product or service to your country. Find out how you can expand your business by working with Uncle Sam. After registering, you will receive a confirmation email with the link to GoToWebinar. Click on the link to complete your...