CIOs and IT leaders must consider how to better connect customers with employees using a more intuitive user experience across multiple platforms to create a total experience (TX). While leaders must contend with constrained resources, the potential benefit of a successful TX strategy is substantial. Total experience interlinks customer experience (CX), employee experience (EX), user experience (UX) and multiexperience (MX) to create a shared...

Have you ever known your business partners were making a bad talent decision, but been unable to prove it? Have you been wanting to get the proverbial seat at the table, but had trouble being heard? Bringing customized labor market insights and data to conversations adds credibility to your ideas and substance to your plans. Join this complimentary HR webinar where a Gartner expert provides you what insights cutting-edge talent leaders are bri...

When your organization is looking to select a financial planning and analysis (FP&A) solution, there are many components that should be considered, such as data governance, data privacy regulations, and cross-functional collaboration requirements. It is essential for CFOs to evaluate which vendors are most equipped to provide effective technology solutions for their FP&A procedures. Join this free finance webinar in which a Gartner exp...

Government leaders continue to invest in digital projects to achieve mission goals. During the past two years, they have placed great emphasis on providing uninterrupted services during unusual disruptions, while enhancing the citizen experience and operational excellence. Join this complimentary webinar as a panel of Gartner experts, with IT leadership experience at the federal, state and local levels, explores the findings of the Gartner CIO...

The success of your strategy depends on how well you communicate it. You should be able to do so in just one page. Enterprises that achieve their strategic objectives are better at strategy communication than those that do not deliver on their strategic ambition. Storytelling is key to this as it underpins many of the techniques for sharing and explaining strategy, including a 1-page strategy. Join this complimentary Q&A webinar as a Gartn...

At a higher level, general managers are the senior leaders responsible for the organization’s future revenue from its existing and new products and/or services. In this regard, general managers bring together external customer and market needs, internal operational and financial realities, and future-learning technology capabilities into a desirable, viable and feasible set of solutions. As the globe emerges from the pandemic of the last...

Superapps first emerged in 2017, and now, Gartner sees them as a top strategic technology trend. Superapps are designed to provide mobile-first app experiences that cater to the expanding digital-native generation as users and developers of miniapps. Large enterprises are building workforce superapps to consolidate and potentially replace an array of custom and vendor-supplied apps that are complex to manage and lack user adoption. Some consum...

The market for capabilities and technologies supporting data and analytics (D&A) governance and governance in general has been siloed, splintered and too focused on IT. However, this is changing. Business capabilities and technologies are evolving and converging, and a new evolution is taking shape. Join this complimentary data and analytics webinar where a Gartner expert will explore the renaissance and share insight on how the market is...

Recent shifts in customer behavior, economic conditions, and board expectations have caused CMOs to go all in on the pursuit of operational excellence. The Gartner 2022 Marketing Operations Survey shows that 94% of marketing organizations have established or are establishing a formal pursuit of marketing operational excellence. Enabling continuous improvement and fostering new capabilities are the core competencies that advance the practice of...

Chief marketing officers (CMOs) are under more pressure than ever to prove marketing’s value as economic uncertainty encourages organizations to reconsider budget assumptions and priorities. As volatility continues, it is essential CMOs have the tools to quantify how marketing supports sales growth, customer retention and customer experience. But proving the value of marketing is not a project to delegate, it is a journey that requires e...