Disruptions continue to affect organizations, including inflation and energy crises. A common reaction to growing uncertainties is to put on hold or stop innovation initiatives, including reducing the use of innovation labs. Innovation labs are a unit within the organization whose mission is to devise novel ideas that can either disrupt or complement the rest of the organization, and to deliver business-relevant outcomes. Smart organizations w...

Globally, sales leaders face a constant challenge in unlocking the value of account planning. While sales leaders push their teams to create account plans at the start of the fiscal year, sales team outputs are often mixed at best. Some sellers develop account plans to satisfy management. Other sellers develop account plans but put them on hold until the same time the following year. Meanwhile, some other sellers don't develop plans at all. De...

Get ready to serve your new customers: Machines. Be they autonomous vehicles, factory robots or refrigerators, billions of machines will have the ability to be your customers. Will you be ready? Join this customer experience webinar as Gartner experts Don Scheibenreif and Mark Raskino, authors of the new book “When Machines Become Customers,” share their insights on this emerging trend and what your organization must do to both ser...

The last several years will continue to have a lasting impact on the future of work in terms of technological, generational, and social shifts. HR leaders are facing historic challenges with a competitive talent landscape and an exhausted workforce, along with pressure to control costs. At the same time, this environment presents an exciting opportunity for CHROs to lead talent into the future and position their organizations as employers of c...

What companies stand out for the most impactful supply chain innovations? Join this complimentary supply chain webinar which reveals the winners of the 2023 Gartner Power of the Profession Supply Chain Awards. Now in its ninth year, this annual community-driven recognition program inspires supply chain transformation around the globe. See leading examples of supply chain excellence in action in the following categories: Customer or Patient Inn...

As technology expands its importance in government, the CIO’s role must evolve to keep pace. Yet, not all CIOs or government leaders are adapting. Government CIOs and IT leaders must identify the right technology trends to track, and manage the impact of these trends on strategies and operations. Otherwise, they risk undermining the quality of government services and capacity to deliver long-term mission value. This complimentary webinar...

As organizations move beyond tactical cloud adoption, they increasingly look to crystalize their approach to cloud and its role within their respective organizations. There is not a one-size-fits-all approach to cloud strategy, as success is predicated on prioritizing business-driven outcomes and aligning with other strategic planning efforts. Join this complimentary webinar to discover a "cookbook approach" to cloud strategy, with a pinch of...

Inflation is causing vendors to increase the rates they charge. However, determining what price increases are legit or for vendor growth goals has become unclear or difficult. You need to ask the right questions to identify the root cause of price increases that are blamed on inflation. Cost modeling incorporates data points from economic indicators to help you analyze the fairness of price increases. This complimentary IT webinar looks at how...

According to Gartner, 73% of organizations say it is important to effectively communicate IT performance. Yet, few IT organizations know how to effectively share and report their performance to senior executives, both internally and externally. In fact, the issue is not limited to IT. Leaders across the enterprise need to make storytelling a more integral part of their skillset. Yet, how do you create narratives that will resonate with stakeho...

What trends will most impact the 2023 agenda for tech and service providers? They must be ready to embrace and exploit a wide range of trends this year, including product-led growth, federated enterprise tech buying, marketing and CX using metaverse tech, and digital marketplaces. How do you determine which trends you especially need to track and which will most impact your organization? Join this complimentary webinar as a panel of Gartner ex...